Privacy Policy

Dha7 Privacy Policy — Your Data Is Safe With Us

This privacy policy explains how dha7 collects, stores, and protects your personal information — written in plain language because we believe transparency is the foundation of trust.

Last Updated: January 2026

1 Introduction and applicability

The privacy policy of dha7 (dha7.com) outlines our responsibilities and commitment to protecting your personal information. This policy applies to our website, mobile app, and all other digital platforms.

This privacy policy applies automatically whenever you create an account, use our services, or visit our site. By using our services, you agree to this policy.

Dha7 always treats your privacy as the highest priority. We never sell your information to third parties. Your safety and trust are our first consideration in every decision we make.

This privacy policy is written in plain, accessible English so every user can easily understand it.

2 What information we collect

When you use the dha7 platform, we may collect various types of information. This data falls into three main categories:

Type of data Example When collected
Identity information Name, date of birth, national ID number During registration and KYC verification
Contact information Mobile number, email address At the time of account creation
Financial information Mobile Banking/Nagad number, transaction history During deposits and withdrawals
Technical information IP address, device type, browser Automatically upon site visit
Usage data Gaming history, betting records During platform use

We only collect information that is necessary for providing services, verification, and security. We never ask for personal data beyond what is needed.

3 How data is used

Dha7 uses the information it collects only for specific purposes. Below is a clear breakdown of what data is used and why:

  • Account management: Your identity and contact information is used to create, verify, and manage your account.
  • Transaction Processing: Financial information is used to securely process deposits and withdrawals.
  • Customer Support: Relevant data is used to troubleshoot issues and provide you with support.
  • Security assurance: Technical data is analyzed to prevent fraud, money laundering, and account hacking.
  • Service Improvement: Usage data is analyzed to improve your experience on the platform.
  • Legal compliance: Data is retained and used as required to comply with regulatory obligations.
  • Personalized offers: Your gaming history may be analyzed to send you promotions and bonus offers tailored to your preferences.

You can opt out of marketing emails or notifications at any time. Contact our support team to do so.

4 Who data is shared with

Dha7 does not sell or transfer your personal information to third parties for commercial purposes. However, in certain circumstances, information may be shared with trusted partners:

  • Payment provider: Mobile banking services such as Mobile Banking, Nagad, and Rocket receive only the information necessary to complete transactions.
  • KYC verification service: Trusted third-party companies may be used for identity verification. They are also required to comply with our privacy standards.
  • Technology service provider: Technology partners may access limited data for server hosting and platform operations.
  • Legal obligations: Information may be disclosed to regulatory authorities if required by court order, government directive, or an ongoing investigation.
  • Anti-fraud system: Information about suspicious activity may be shared with our security partners for fraud prevention purposes.
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All of dha7's third-party partners are contractually required to comply with dha7's privacy standards. They may not use the information they receive for any other purpose.

5 Cookies and tracking technologies

Dha7's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the site functions properly.

  • Essential cookies: The site cannot function properly without these. They are required for login sessions and security.
  • Functional cookies: These cookies are used to remember your preferred language and settings.
  • Analytical cookies: To understand which pages are most visited and how the site is performing.
  • Session Cookies: Automatically deleted when the browser is closed; temporarily holds session information.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

6 Data protection methods

Dha7 follows industry-leading technical and organizational security measures to protect your privacy. Our security framework is continuously updated.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-factor authentication: Two-step identity verification is required when logging into your account.
  • Firewall protection: Advanced firewall and intrusion detection systems are kept active at all times.
  • Data Masking: Sensitive information such as card numbers or passwords is never stored directly.
  • Regular security audits: Regular security audits are conducted by third-party experts.
  • Limited Access: Only authorized personnel can access specific data.

In the event of a security breach, dha7 will notify affected users within 72 hours.

7 How long is data retained

Dha7 does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations:

Type of data Retention Period Reason
Account and identity information 5 years after account closure Legal compliance and dispute resolution
Financial transaction records 7 Years Financial regulatory requirements
Gaming History 3 Years Dispute resolution and analytics
Support Conversations 2 Years Quality of Service Enhancement
Technical log files 90 Days Security monitoring

Once the retention period ends, data is securely deleted or anonymized so that no one can identify you from it.

8 Your right to privacy

As a dha7 user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them:

Right to access data

You may submit a request to find out what data we hold about you.

Right to correct data

You may request corrections to any inaccurate or outdated information.

Right to delete data

You may request that your data be deleted, provided there is no legal obligation to retain it.

Right to object to processing

You may object to the use of your data for marketing or analytics purposes.

Right to data portability

You may request a copy of your data in a portable format.

Right to restrict processing

You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, contact us at [email protected] — we will respond within 30 days.

9 Protection of minors' data

Dha7 strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using dha7, please contact us.

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Dha7 is strictly for adults aged 18 and over. Any account found to belong to a minor will be acted upon immediately.

10 Changes to the Privacy Policy

Dha7 reserves the right to update this privacy policy as needed. Changes may occur due to legal requirements, technological developments, or expansion of services.

For significant changes, we will notify you in advance via your registered email or through a platform notification. The "Last Updated" date at the top of this page always reflects when the most recent changes were made.

If you continue using dha7 after an updated policy is published, you will be considered to have accepted the new terms. We recommend reviewing this page regularly.

Why dha7 Privacy Protection Trusted

We back every word with concrete technical measures to keep your data secure.

End-to-end encryption

Every data transfer is protected with 256-bit SSL/TLS encryption. No third party can read it.

Regular security audits

Independent security experts regularly audit dha7's systems. Any vulnerabilities found are resolved immediately.

KYC verification system

Every account goes through a strict KYC process, which protects both your identity and your funds.

Secure Data Storage

Your data is stored on encrypted servers. Only authorized personnel have limited access.

No data selling

Dha7 never sells your personal information to third parties. Your data belongs to you.

Instant alerts

If a suspicious login or activity is detected, you will be notified immediately via SMS and email.

About Privacy General Questions

No, dha7 never sells or commercially shares your mobile number or any other personal information. Payment gateways receive only the limited data required to process transactions, and they are bound by our privacy agreement.

Closing your account does not immediately erase all data. Certain information must be retained for a set period in line with legal and financial regulations — for example, transaction records must be kept for up to 7 years. Once that period expires, the data is securely deleted.

Send a data access request to [email protected] with your account details. Once we verify your identity, we will send you a portable copy of your data within 30 days.

Yes, gaming activity data is analyzed to improve the platform, prevent fraud, and ensure responsible gaming. This data is never shared with third parties and is used solely for service improvement.

Disabling essential cookies may cause login and security features to stop working. Turning off analytics and marketing cookies, however, will not affect the core functionality of the site.
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Your data is secure — play with confidence on dha7

Your data is completely secure under dha7's robust privacy protection system. Create an account today and start gaming on a platform you can trust.

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